786db Responsible Gaming:
Stay safe while having fun
786db believes that gaming is for entertainment — not a source of stress or harm. Our safety tools and guidelines help ensure a healthy, enjoyable experience for you.
Why Responsible Gaming Matters
Online gaming can be a great source of entertainment — from cricket betting to live casino and slots, every experience should be enjoyable and in control. But when gaming moves beyond fun and becomes a habit, it can have a negative impact on personal and family life.
786db always puts the wellbeing and peace of mind of its players first. That is why we have introduced multiple safety tools and support systems, so every player can enjoy gaming within their own limits.
Remember — gaming is entertainment, not a source of income. Placing bigger bets to try to recover lost money is never the right decision. Every bet's outcome is completely independent and is not influenced by previous results.
- Use gaming only for entertainment, not as a way to solve financial problems.
- Decide in advance how much time and money you will spend each day or each week.
- Take a break from gaming during periods of stress, depression, or anxiety.
- Always prioritise spending time with family and friends over gaming.
- Never bet beyond your set budget — avoid playing with borrowed money.
- Gaming is completely prohibited for anyone under 21.
- Take regular breaks and pay attention to other hobbies and activities.
Our Safety Tools
786db provides several effective tools to help you stay in control of your gaming experience. These tools are available in your account settings or can be activated through the support team.
Set Deposit Limits
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately, and a waiting period applies before the limit can be increased.
Session Time Limit
Set a maximum time for each gaming session. When the set time is up, the platform will automatically alert you and, if needed, automatically log you out.
Set Loss Limits
Decide in advance the maximum amount you are willing to lose within a set period. Once losses reach that limit, no further bets will be possible automatically.
Time-Out Break
Take a temporary break from 1 day up to 6 weeks. During a time-out you will not be able to log in or place bets, but once the period ends your account will be automatically reactivated.
Self-Exclusion
If you need a longer break, exclude yourself from the platform for 6 months to 5 years or permanently. During this period the account cannot be reactivated.
Reality Check Reminders
At regular intervals a message will appear on screen to let you know how long you have been playing and how much you have won or lost — so you can make informed decisions.
Warning Signs of Problematic Gaming
If any of the signs below appear in you or someone close to you, it is time to seek help. 786db's support team is always by your side.
A tendency to spend more money than you can afford, or to place bets with borrowed money.
"Chasing losses" — repeatedly increasing bets to make up for losses.
Family responsibilities, work, or studies being neglected because of gaming.
Feeling mentally restless, irritable, or anxious when unable to play.
Keeping your gaming habits secret from family or friends.
An uncontrollable urge to keep coming back even after trying to stop playing.
How to Set Limits
Log In to Your Account
Access your account on the 786db login page. Find the "Responsible Gaming" section from the Settings menu.
Choose Your Preferred Limits
Deposit limit, session time limit, loss limit, or time-out — activate one or more tools based on your needs.
Set the Amount and Duration
Enter the amount and time period that suits you. Read carefully before confirming the changes.
Contact Support
For major decisions like self-exclusion, get our help directly via 24/7 live chat or email.
Protecting Minors
786db strictly follows the 21+ age rule. We want to ensure that no minor can open an account or play on our platform.
If there are children or teenagers in your home, it is important to take the following steps:
- Install parental control software on your devices.
- Always log out of gaming apps or websites and keep your password private.
- Keep your banking details and payment method information out of reach of minors.
- Make children aware of the risks of online gaming.
Our Age Verification Process
786db verifies age at the time of registration and, where necessary, afterwards as well. If someone creates an account using false information, then:
- The account will be suspended immediately.
- Any existing balance will be held and appropriate action will be taken.
- Re-registration or further use of the platform will be prohibited.
If you suspect that a minor you know is using our platform, please notify our support team.
Help & Support
If you feel that gaming is getting out of your control, do not try to handle it alone. 786db's support team and external support organisations are ready to guide you in the right direction.
786db Live Chat Support
Our support team is available seven days a week, twenty-four hours a day in both Bengali and English. Contact us via live chat at any time to set deposit limits, activate a time-out, or request self-exclusion.
Contact by Email
To get help while keeping your privacy, write to our support email: [email protected] — we respond in both Bengali and English.
Please Remember
Problematic gaming is a health issue — not a failure or something to be ashamed of. Asking for help is a sign of courage. 786db is by your side and always makes responsible gaming its top priority. Our goal is to ensure your experience on our platform is always enjoyable.
Play Responsibly, Enjoy the Fun
Know your limits, set them, and stay safe while having fun. Enjoy all our games and features — responsibly.